Privacy Policy

Effective Date: 27-03-2025
Last Updated: 27-03-2025

1. Introduction

Welcome to Opal Energy. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

We may collect and process the following types of information:

A. Personal Information

• Name

• Email address

• Phone number

• Address

• Payment details (if applicable)

B. Technical Information

• IP address

• Browser type and version

• Device information

• Cookies and tracking data

C. Usage Information

• Pages visited on our website

• Interaction with our services

• Preferences and settings

3. How We Use Your Information

We use your information to:
✅ Provide and manage our services
✅ Respond to inquiries and customer support requests
✅ Improve our website and user experience
✅ Process payments and transactions (if applicable)
✅ Send important updates, promotions, and newsletters (with consent)
✅ Comply with legal obligations

4. How We Share Your Information

We do not sell your personal data. However, we may share it with:

• Service Providers: Third parties who assist in delivering our services (e.g., payment processors, IT support)

• Legal Authorities: If required to comply with legal or regulatory obligations

• Business Transfers: In case of a merger, sale, or acquisition

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

You have the right to:
✔ Access and request a copy of your data
✔ Correct or update inaccurate information
✔ Request deletion of your personal data
✔ Withdraw consent for marketing communications
✔ Object to certain data processing

To exercise your rights, please contact us at info@opalenergy.co.uk

7. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience. You can manage cookie settings in your browser.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

📧 Email: info@opalenergy.co.uk
📍 Address: Chambers Business Centre, Chapel Road, Oldham, OL8 4QQ
📞 Phone: 07725164986

Opal Energy – Protecting Your Privacy & Energy Needs!